Please renew your information We want you to stay covered It is time to renew your Medicaid. If you do not renew, you may lose your coverage. ■Call the Health Care Authority (HCA) at 800-283-4465 with questions. ■If you received a letter from the HCA, send your information to the HCA right away. The HCA will send your information to the New Mexico Health Insurance Exchange (NMHIX) if you no longer qualify for Medicaid. Visit the NMHIX at bewellnm.com for more information. Below are some questions and answers you may have about this process. 1 Do I need to do anything to stay covered with Medicaid? If your address or income has changed, report your changes by calling the HCA at 800283‑4465 (TTY: 711). Or go to www.yes.state.nm.us. Do not delay so you and your family can stay covered. 2 Do I need to choose a health plan when I send in my information? If you still qualify for Medicaid, you will stay in the same health plan. If you want to change to a different Managed Care Organization, you can change during your renewal period. For information, call the HCA at 800283-4465 (TTY: 711). 3 What happens if I do not update my information? If you do not update your information, you may lose your Medicaid coverage. Also, your information may not go to the NMHIX, where you can choose another Blue Cross and Blue Shield of New Mexico health plan. 4 What happens if I have more income? If you are no longer eligible for Medicaid due to your income, the HCA will tell you. The HCA will send your information to the NMHIX (bewellnm.com). The Exchange can help you find a new health plan. 5 How long do I have to pick an Exchange plan? You will have 60 days from your Medicaid end date to choose a new plan. 6 Can I stay with the same plan so I can keep my doctors? By choosing the same plan you had with Medicaid, you may be able to keep the same doctors. 7 I will be turning 65 this year. Can I get Medicare too? Some people may get Medicaid and Medicare. If you do, Medicare will be your primary health plan. If you have questions about your Turquoise Care health plan, call Member Services at 866-689‑1523 (TTY: 711). bcbsnm.com/turquoise-care 3
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