2 Blue for Your Health Summer 2025 To ask for auxiliary aids and services or materials in other formats and languages at no cost, please call 866-689‑1523 (TTY/TDD: 711). Blue Cross and Blue Shield of New Mexico complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 855-710‑6984 (TTY: 711). Díí baa akó nínízin: Díí saad bee yáníłti’go Diné Bizaad, saad bee áká’ánída’áwo’dę́ę́’, t’áá jiik’eh, éí ná hólǫ́, kojį’ hódíílnih 855-710‑6984 (TTY: 711). Blue for Your Health is published for Turquoise Care members. If you would like a printed copy of the newsletter, please call Member Services tollfree at 866-689-1523. You can also visit our website to send an email to Member Services. Medicaid Operations P.O. Box 27838 Albuquerque, NM 87125-7838 Website: bcbsnm.com/turquoise-care All providers referenced in this document are not employed by and are independent from BCBSNM. Information in Blue for Your Health is not meant to be taken as medical advice. If you have any concerns or questions about content that may affect your health, talk to your health care provider. Models may be used in photos and drawings. Programs offered by BCBSNM, such as the 24/7 Nurseline, do not replace your doctor’s care. Always talk to your doctor about any health questions or concerns. Benefit information provided is a brief summary, not a complete description of benefits. Limitations and restrictions may apply. For more information, review your Member Handbook or contact Turquoise Care Member Services at 866-689-1523. If you are speech- or hearing-impaired, call 711 for TTY service. Benefits, formulary, pharmacy network, and/or provider network are subject to change. Prime Therapeutics, LLC, is a separate company and is the Pharmacy Benefit Manager for Turquoise Care. 2025 © Coffey Communications, Inc. All rights reserved. Turquoise Care Summer 2025 Join our hybrid advisory board meetings We want to hear from you! Please join us at an advisory board meeting. Share your experience with programs and services you receive. Your feedback allows us to improve in areas such as care coordination, transportation, member materials, and more. All Blue Cross and Blue Shield of New Mexico (BCBSNM) members are welcome. There are four advisory boards you can join. ■Member Advisory Board ■Native American Advisory Board ■Long-Term Services & Supports Advisory Board ■Youth & Young Adult Advisory Board We know your time is valuable. Members can join in person, online, or by phone. Qualifying members who participate in an advisory board meeting are eligible to receive a $25 gift card. Food and refreshments will be available to participants who attend in person. Members are welcome to bring their children. ■To view the meeting schedule or register for a meeting, visit bcbsnm.com/turquoise-care/ member-resources/member-advisory-board. ■To learn more, call 866-825-6034 or email bcbs_ab@bcbsnm.com. Speech- and hearingimpaired, call 711 for TTY service. $25 GIFT CARD Medicaid PCP update The Turquoise Care provider directory is produced monthly. For information about providers in the network, go to bcbsnm.com/turquoise-care, then click on Getting Care, choose Find a Provider, and click on Search Provider Finder®. If you have questions about the provider network, call Member Services at 866‑689‑1523 (TTY: 711).
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